Prices are net of VAT and indicative until the first pilots close.
In every plan
Nothing to integrate
No SSO, no mailbox access, no read access to your systems. A pilot needs one field and one routing table.
Cases, not people
There is no per-person metric in the data model. The ledger measures how long cases wait, never how individuals perform.
Your data, in the EU
Export every case, event and number at any time. Deletion on request. No cookies, no tracking, no third-party fonts on this site.
Questions we get
Why per company and not per seat?
A tool for raising things fails the moment you count who is allowed to raise them. Everyone raises; the price does not change when you add people.
What exactly is a pilot?
Five working days in one department, timing one recurring decision type - approve a tool, sign off a clause, answer a data request. Real requests, real owners. At the end you see the median time to first answer and where the waiting went. It is free; we ask for thirty minutes of feedback.
Do you need access to our systems?
No. Cases are raised in one field on the site. Optionally, an employee forwards a single e-mail thread to one address - consent is the act of forwarding. There is no mailbox connection and no monitoring.
We have a works council. Is this a problem?
Usually not, and we would rather have the conversation early. NextUp leads with problems and blockers, not an ideas scheme, and it records no per-person metrics. We can provide a written description of what is measured for the works council before the pilot starts.
Where is our data stored?
On servers in the EU. The privacy policy names the hosting provider. Your data is keyed to your company and never visible to another tenant.